Hain Celestial Case Study
Hain Celestial Case Study
The Challenge
With a large warehouse, limited leadership staff, and self-reporting of incidents virtually non-existent, David May, Senior Warehouse Manager at The Hain Celestial Group, described things as feeling completely reactive: "We would come in and find things damaged, jacks broken, sometimes significant issues, or even a forklift tagged out and nobody knew what actually happened. It was very difficult prior to OneTrack to know what was going on, especially at night when it came to operators."
"We would come in and find things damaged, jacks broken, sometimes significant issues, or even a forklift tagged out and nobody knew what actually happened."
Spent a lot of time trying to cycle through hours of CCTV and maybe catch a glimpse of something that happened. It was like the wild west when it came to operators.
The Solution
Today, OneTrack is part of daily life across their operation—giving frontline teams real-time visibility, helping supervisors coach more effectively, and bringing leaders peace of mind that every shift is under control.
"Working with OneTrack, we developed a weekly safety meeting where we review all incidents from the week and use the video to share what happened — not to shame people but to coach everyone."