Featuring Chris Kane, Co-founder of 3PL-Rx, Former Chief Customer Strategy Officer at Kane Is Able
A conversation exploring how AI is reshaping third-party logistics operations, enabling smaller 3PLs to compete effectively against larger competitors through digital automation, intelligent data analysis, and operational scaling without proportional headcount increases.
Chris Kane is the Co-founder of 3PL-Rx and former Chief Customer Strategy Officer at Kane Is Able. He brings decades of experience in 3PL operations and customer strategy.
This isn't about incremental improvement—AI fundamentally changes how work gets done in logistics operations. The technology enables workflows that weren't possible before.
Smaller, agile 3PLs can gain significant advantages over larger enterprises by adopting AI strategically. The next great 3PL won't be the biggest—it'll be the smartest.
Practical applications include pre-shift safety briefings, labor analysis, performance reviews, and coaching. These agents handle routine tasks that previously consumed management time.
Real-time feedback is replacing weekly reports. This shift improves employee engagement and enables faster operational adjustments.
Automated incident flagging combined with positive reinforcement mechanisms creates a balanced approach to safety management.
AI-generated performance insights enhance client presentations and strengthen partnerships through data transparency.
Working with legacy systems (AS400) alongside modern WMS platforms requires thoughtful integration strategies.
"AI isn't incremental—it changes how work gets done."
"Culture is what separates us in 3PL operations."
"The next great 3PL won't be the biggest, it'll be the smartest."
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